Protect the reputation of your phone numbers with STIR/SHAKEN certification, continuous spam database monitoring, and intelligent auto-rotation. Your calls always come, they are always answered.
In a world where spam detection apps block millions of legitimate calls every day, the reputation of your phone numbers is a critical business asset. NetVoice Verified Numbers protects that asset continuously and proactively.
We combine STIR/SHAKEN certification, real-time monitoring on more than 20 spam databases, intelligent warm-up of new numbers and automatic rotation to ensure your calls are never blocked or marked as spam.
Before a call is blocked, we already know. The system detects deterioration trends and acts automatically.
When a number shows signs of reputation deterioration, the system automatically replaces it with a healthy one from the pool.
Receive push, email and SMS notifications the moment any number falls below the threshold or is dialed in a database.
A complete suite of tools to ensure that your numbers always have the best possible reputation with operators and users.
Each number in your fleet receives "A" level digital certification under the STIR/SHAKEN standard (RFC 8224 and RFC 8226). This cryptographic signature guarantees to the receiving operators that the call is legitimate and comes from the declared number, eliminating the risk of blocking due to suspicion of spoofing.
Continuous scanning of your numbers in more than 20 global and regional spam databases: Truecaller, Hiya, First Orion, CNAM, carrier databases, operator blacklists and crowdsourcing platforms. Scores update every 15 minutes with complete history by number.
Define score thresholds by campaign type and the system automatically rotates the numbers when detecting deterioration. The committed number enters a rest and rehabilitation period while traffic is transparently redistributed among the healthy numbers in the pool, without interrupting any active campaigns.
New numbers cannot be used in high volume campaigns immediately without risk of being flagged as spam. NetVoice's warming process gradually increases call volume following optimal curves based on historical data, building a solid reputation before scaling.
Multi-channel alert system (email, SMS, push, webhook) that notifies you in real time when: a number is dialed in a database, an operator blocks it, the score falls below the configured threshold, or when unauthorized use of the number is detected. Each alert includes the recommended action.
Centralized dashboard with the health status of your entire fleet of numbers. View scores in real time, reputation history, comparison between numbers, campaigns associated with each number, call volume and quality metrics. Export audit reports for internal use or presentation to clients.
A complete life cycle that takes care of the reputation of your numbers from the moment you activate them until you withdraw them.
When adding a number to NetVoice, an initial reputation diagnosis is performed on all databases. If he arrives with a negative history, the rehabilitation process begins before activating him in campaigns. If it arrives clean, it receives immediate STIR/SHAKEN certification.
New numbers go through a 7-14 day warm-up period where call volume gradually increases. The warming algorithm simulates fair use patterns, building positive history in reputation databases before escalating to a full campaign.
Once active, the number is scanned every 15 minutes in all databases. Prediction algorithms detect deterioration trends up to 48 hours before a number is formally blocked, allowing preventive action before it impacts campaigns.
If a number deteriorates its reputation, it enters a structured rehabilitation process: rest of 7-30 days, submission of documentation to databases, cleaning of carrier blacklists and score validation before being reintegrated into the active pool.
Any company that makes high-volume outbound calls needs to protect the reputation of its numbers. These are the most critical cases.
BPO and contact center companies that make tens of thousands of calls daily are at the highest risk of having their numbers flagged as spam. With Verified Numbers, they can operate at maximum volume without damaging their reputation, thanks to intelligent rotation and continuous monitoring. The warm-up process allows new numbers to be incorporated into campaigns without risks.
Banks and fintechs that perform identity verifications, fraud alerts and portfolio management need their calls to always arrive. A number blocked in a verification process can cost the institution much more than the simple cost of reinstating it. STIR/SHAKEN certification at level "A" is especially valuable for this regulated sector.
Agencies that manage prospecting campaigns for multiple clients need separate pools of numbers per client with independent reputations. If a client has practices that deteriorate the reputation of a number, it should not contaminate the numbers of other clients. NetVoice's multi-pool management system solves this problem natively.
Hospitals, IMSS, ISSSTE and medical emergency systems cannot afford to have their numbers blocked. A missed call can literally be critical to a patient's health. With Verified Numbers, these systems have a 99.9% deliverability guarantee and immediate alerts that allow action before any number is compromised.
We track the reputation of your numbers in the most important databases of the global telecommunications ecosystem.
Free diagnosis of the current reputation of your numbers in less than 5 minutes. Find out how many calls you are missing and how to recover them.