With Corporate Caller ID, your calls come out with the name of your company and your logo. No more unknown numbers: your customers know who is calling before they answer, increasing the response rate up to 40%.
NetVoice Corporate Caller ID transforms the way your customers perceive your calls. Instead of seeing an unknown number, they see your company name, your logo, and a check mark confirming that the call is legitimate.
With integrated STIR/SHAKEN certification, each call carries a cryptographic digital signature that guarantees its authenticity to telephone operators and spam detection applications such as Truecaller, Hiya and First Orion.
Customers answer twice as many calls when they recognize the brand. Recover the capital invested in your first month.
Your numbers are certified and will never be marked as spam. If any operator blocks them, you receive an immediate alert.
Brand consistency across all touchpoints. Each call reinforces recognition and trust in your company.
Six features that ensure your brand always looks professional, verified and spam-free on every outbound call.
Your company's legal or business name appears on the recipient's screen instead of the phone number. Compatible with most iOS and Android devices without the need to install apps. The name is configured from the panel in less than 24 business hours once approved by the operators.
Your logo appears next to your company name during the incoming call, offering a completely personalized visual experience. Upload your logo in high-resolution PNG or SVG format and it is automatically distributed to participating operators. Compatible with the main carriers of Mexico, Colombia, Argentina and Chile.
Each call carries a cryptographic digital signature that certifies its legitimate origin. The STIR/SHAKEN standard (Secure Telephone Identity Revisited / Signature-based Handling of Asserted information using toKENs) is the international standard that operators use to verify the authenticity of calls and prevent spoofing.
All your exit numbers go through a verification process before operators and reputation databases. Once verified, they receive the "legitimate number" label in the major caller ID apps (Truecaller, Hiya, First Orion), removing the spam flag before it appears.
Continuous monitoring dashboard that shows the reputation score of each of your numbers in the main spam databases. Receive alerts when a number falls below the threshold and activate automatic rotation or the rehabilitation process before it impacts your campaigns.
Manage portfolios of hundreds of numbers from a centralized panel. Group numbers by department, region or campaign. Apply different brand profiles for different lines of business. Monitor reputation status, call volume, and cost per number individually or in sets.
From initial setup to every outbound call, the process is completely automated and transparent.
Upload your company's documentation (RFC, proof of tax situation, articles of incorporation) and the NetVoice team manages the verification process with the operators. Average time: 24-48 business hours.
Upload your logo, define the name that will appear on the screen, the number or range of numbers that will have the corporate identity and the possible sub-profiles for different areas (sales, support, collections).
NetVoice distributes your identity to the network of participating carriers and caller ID databases. Every outgoing call from your numbers automatically carries the STIR/SHAKEN signature and your brand metadata.
Access the reputation dashboard in real time. View the response rate by number, possible blocking alerts and Branded Call effectiveness metrics to continually optimize your campaigns.
Any company that makes outbound calls benefits from showing its identity. These are the cases where the impact is greatest.
Banks, insurers and fintechs that need their customers to trust their calls. In the financial sector, the response rate is critical for identity verification processes, fraud alerts, credit approval and portfolio recovery. With Corporate Caller ID, customers answer knowing that it is their bank who is calling, not a stranger.
Hospitals, clinics and laboratories that send appointment confirmations, study results or post-consultation follow-up. Patients are much more willing to answer when they recognize the name of the hospital or office. Reduces no-shows and improves proactive communication with patients without the need for multiple contact attempts.
Online stores and retailers that make order confirmation calls, delivery updates or post-sales follow-up. In an environment where online shopping fraud is common, customers are wary of unknown numbers. Seeing the name of the store where they purchased eliminates that barrier and improves the after-sales experience.
Telecommunications operators, energy, water and gas companies that need to contact clients for maintenance notices, scheduled outages, contract renewals or debt management. In essential services, timely communication is critical and every unanswered call can lead to costly support escalations.
NetVoice Branded Call works with the main operators and caller ID applications in Latin America and the United States.
Activate Corporate Caller ID in less than 48 hours and transform the perception of your outgoing calls. More responses, less spam, more trust in your brand.