Your AI agent schedules, confirms and reminds you of appointments 24/7. Synchronize in real time with Google Calendar, Outlook, EHR systems and any CRM. No double-bookings, no silent cancellations, no overloaded secretaries.
Your AI agent manages the entire scheduling flow: check availability in real time, propose alternative times if the preferred one is not available, confirm the appointment, Sync calendar and send automatic reminders to reduce no-shows.
Connect with Google Calendar, Microsoft Outlook, Apple Calendar and EHR systems such as Epic, Cerner or eClinicalWorks. Availability is checked in real time: without delays, no obsolete data, no schedule conflicts.
Send reminders by SMS, WhatsApp, email and voice call in moments Optimal: 48 hours, 24 hours and 2 hours before the appointment. Customer can confirm, cancel or reschedule directly from the message.
If the customer needs to change their appointment, the AI agent automatically searches for the next available time compatible with the client's preferences and confirms it in seconds, without needing to talk to a human.
Six capabilities that transform your scheduling process into a completely automated experience.
Direct consultation to the calendars connected at the time of the call. The availability shown to the customer is always the most up-to-date, eliminating the risk of double-bookings or ghost slots that are no longer available.
When confirming the appointment, the system automatically sends a confirmation by SMS and email with all the details: date, time, place, assigned professional, prior instructions and link to manage the appointment online.
Multi-stage reminder system with timing optimized by ML: 48h, 24h and 2h before the appointment. Learn from no-show patterns to adjust reminder frequency and channel by customer type and appointment type.
The client can reschedule their appointment by voice, SMS or WhatsApp without speaking to anyone. The AI agent proposes the best options based on the client's day, time and professional preference, and confirms the change in real time.
Manage multiple agendas simultaneously: different professionals, branches, rooms or resources. Define priority rules, time blocks, holidays and special schedules. Compatible with teams distributed across multiple time zones.
Connect directly with health systems (Epic, Cerner, eClinicalWorks) and business CRMs (Salesforce, HubSpot, Zoho). When scheduling, it automatically creates the patient/client record, links the appointment to the history and updates the status in the management system.
Four automated steps that make scheduling an appointment as easy as having a natural conversation.
The client calls, writes on WhatsApp or interacts via chat and requests an appointment in natural language: "I want to see the doctor on Thursday morning" or "I need to schedule a financial consultation this week." AI understands intent and extracts preferences for schedule, professional, and type of service without forms.
In real time, the agent consults the connected calendars and presents the available options that best fit the customer's preferences. If there is no exact availability, propose nearby alternatives explaining the options: "On Thursday there are no spaces, but Friday at 9 AM or Monday at 11 AM they are free. Which one do you prefer?"
Once the client chooses the time, the system immediately blocks the slot in the calendar to avoid conflicts, creates the record in the CRM or EHR, assigns the corresponding resource or professional and records any additional relevant information (reason for consultation, client data, special instructions).
Immediately after scheduling, the system sends a multi-channel confirmation with all the details of the appointment, prior instructions if applicable, and a link to manage the appointment. Automatically schedule reminders at optimal times to maximize attendance and minimize no-shows.
How different industries use AI scheduling to improve their operations and customer experience.
Patients can schedule consultations, studies and procedures at any time without wait in line. The IA agent pre-classifies the type of care needed, assigns the correct specialist, verify health insurance and send preparation instructions depending on the type of study. Reduces the administrative burden of reception staff by 65%.
Banks, insurance companies and wealth managers automate the scheduling of consultancies, portfolio reviews and product closures. The agent qualifies the prospect before schedule, assign the most appropriate advisor according to the profile and send a prior questionnaire so that the advisor arrives prepared for the meeting.
Plumbing, electrical, HVAC and home repair companies manage their schedules of technicians completely automatically. The agent receives the request, identifies the nearest available technician with the required skills, schedule the visit and sends the ETA in real time on the day of service.
Government procedures, consular appointments, municipal services and citizen services. Citizens can schedule appointments to renew documents and immigration procedures. and social services without long waits in line. The system manages multiple offices, schedules and types of procedures with configurable priority rules.
You don't need to change your management tools. NetVoice connects to your stack current technology through native APIs and pre-built connectors.
Google Workspace Calendar, Microsoft 365 Outlook, Apple iCloud Calendar. Two-way real-time synchronization.
Epic MyChart, Cerner Millennium, eClinicalWorks, Meditech, Athenahealth. HL7 FHIR integration for full interoperability.
Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics. Each appointment is automatically recorded in the client's history.
Calendly, Acuity Scheduling, SimplePractice, Jane App. Two-way sync to keep all your sources aligned.
Implement automatic scheduling with AI in less than 2 weeks. Without changing your current systems, without interrupting your operation.