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Massive Calls with AI at Scale

Launch up to 10,000 simultaneous calls for collections, surveys, renewals and notifications. AI manages each conversation autonomously, records results and optimizes the campaign in real time.

10,000+
Simultaneous calls
89%
Effective contact rate
+35%
Conversion vs. human
-68%
Cost per contact

Massive campaigns that manage themselves

NetVoice's mass calling engine combines predictive dialing, voicemail detection (AMD) and conversational artificial intelligence to maximize effective contact and minimize cost per result.

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Predictive Dialing

The system calculates in real time how many calls to make so that an AI agent is always available when you answer. No missed calls, no waiting.

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AMD Detection (Answering Machine)

Detects in less than 2 seconds if a human or voicemail answered. Leave a prerecorded message in the mailbox and continue with the next call.

Smart Time Scheduling

Define contact time slots by region, customer segment and campaign type. Automatic compliance with time regulations.

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Automatic DNC List

Automatic integration with the National Do Not Call Registry (RNNL). You will never call a number registered on the exclusion list.

Campaign Dashboard — Live
🟢 Q2 Collection Campaign — ACTIVE 2h 14min
4,821
Contacted
7,200
Total list
89%
Contact
✅ Payment agreement 1,847
📳 Voicemail 623
📞 On call now 248
⏳ Queued 2,379

The entire arsenal of outbound campaigns

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Predictive Dialing

Algorithm that dynamically calculates how many calls to launch simultaneously to maximize effective contact without wasting attempts.

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AMD Detection (Mailbox)

Detects in less than 2 seconds whether a human or an answering machine answered. Leave a message in the mailbox and continue with the list.

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Campaign Management

Full panel to create, pause, resume and modify campaigns in real time. Multiple simultaneous campaigns with priorities.

Time Schedule

Defines contact windows by region and segment. Automatic compliance with SIC time restrictions and collection regulations.

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Integrated DNC List

Automatic synchronization with the National Do Not Call Registry (RNNL). Automatic exclusion without manual intervention.

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Real Time Reports

Dashboard with contact rates, disposition results, average duration and campaign ROI updated every 30 seconds.

10,000+
Simultaneous calls
89%
Effective contact rate
+35%
Higher conversion than humans
-68%
Cost per contact reduction

A campaign in 4 steps

1

Load your List

Upload your contact list in CSV or connect directly to your CRM. The system validates and normalizes the numbers automatically.

2

Configure the Campaign

Defines the AI agent script, time slots, number of attempts per contact, priority, and disposition rules.

3

Launch and Monitor

Activate the campaign with one click. Monitor progress in real time from the dashboard and adjust parameters without stopping the campaign.

4

Analyze Results

Upon completion, download the complete report with each transcribed call, its disposition, duration and specific result per contact.

What are bulk AI calls used for?

💰 Portfolio Collection

Calls the entire overdue portfolio simultaneously. The IA agent negotiates payment plans, records settlements, and escalates complex cases.

✅ +35% recovery · -68% cost per collection

📋 Surveys and NPS

Apply satisfaction surveys to your entire customer base in hours, not weeks. Response rate 3x higher than email.

✅ 3x response rate vs. email

🔄 Insurance Renewals

Contact all policyholders with policies due to expire 30 days before. The agent manages the renewal in the same call.

✅ +45% automatic renewal rate

🏛️ Government Notifications

Massively notifies citizens about service outages, document expirations, appointments or changes in procedures.

✅ 1M+ citizens notified/month

Frequently Asked Questions

How does voicemail detection (AMD) work?

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The system analyzes the first 1.5-2 seconds of audio after you answer the call to determine if it is a human or an answering machine. Use AI models trained on millions of samples with over 97% accuracy. When it detects a mailbox, it plays the prerecorded message and frees the agent for the next call.

Do mass calls comply with Colombian regulations?

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Yes. The system integrates the National Do Not Call Registry (RNNL), respects the time slots allowed by the SIC and the ethical collection regulations. Each call is recorded with timestamp and contact identification for auditing. You can configure compliance rules by campaign type.

Can I pause or modify an active campaign?

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Yes, anytime. You can pause, resume, modify the agent script, change time slots, or adjust the dialing pace without losing progress. Contacts already called are not retried unless you explicitly configure them.

How does it integrate with my CRM to update results?

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Via real-time webhooks or native integration with Salesforce, HubSpot, Dynamics and 20+ popular CRMs. Each completed call automatically sends the disposition, transcript, outcome (deal, promise, rejection), and any custom fields you capture during the conversation to the CRM.